JourneyTeam is seeking a Security Administrator to provide an exceptional technology experience for our team members while helping maintain a secure, reliable, and scalable internal environment. This support-focused role blends internal IT service, identity and access management, endpoint administration, compliance support, and office technology operations. 

Location: Draper, UT (On-Site) - This position requires regular on-site presence in our Draper, Utah office and is not eligible for remote work.

About JourneyTeam

At JourneyTeam, people are at the center of everything we do. Our purpose as a company is to help others effectively use technology to create a positive, lasting impact on the world. With 30 years of technology experience, we are 100% focused on delivering Microsoft business applications and technologies that empower organizations to reach new heights of business success. We deeply understand the transformative value of Microsoft solutions and are dedicated to helping our customers unlock their full potential. Our experienced team specializes in driving success across Dynamics 365, Microsoft 365, AI and Copilot, Azure, and modern data solutions—all leveraging Microsoft's comprehensive security platform. 

What truly sets us apart is how we show up every day—for our customers and for each other. We believe that great outcomes come from great people who are aligned in how they work, collaborate, and take ownership. We succeed by consistently demonstrating our core values:

• A Caring Mindset
• Exceptional Performance
• Being OneTeam
• Making & Keeping Commitments
• Taking Ownership
• Effective Communication
• A Growth Mindset

The Opportunity

This role is designed for someone who enjoys solving technical problems, helping people succeed with technology, and strengthening security through practical, well-documented operations. The position will be the primary point of support for many day-to-day internal technology needs while also contributing to identity and access management, device security, compliance activities, Teams Rooms, office networking, and employee onboarding and offboarding. 

The ideal candidate brings a strong service mindset, broad technical knowledge, and the judgment to balance security requirements with a smooth employee experience. This is an opportunity to build depth in cybersecurity while taking meaningful ownership of internal IT support and operational improvements. 

This position requires on-site presence in our Draper, Utah office to support employee technology needs, device management, conference room systems, and office technology operations.

Key Responsibilities

Security & Identity Management 

• Support user provisioning, access changes, MFA, SSO, and routine access reviews in Microsoft Entra ID. 
• Follow documented access and security standards, escalating higher-risk requests when needed. 
• Monitor basic security alerts and assist with routine compliance documentation and evidence collection. 

Internal IT Support 

• Provide responsive support for hardware, software, Microsoft 365, access, connectivity, and productivity issues. 
• Manage internal service requests from intake through resolution, keeping team members informed. 
• Troubleshoot Windows devices, business applications, collaboration tools, and conference room technology. 

Device, Infrastructure & Office Technology 

• Prepare, configure, and recover company devices throughout the employee lifecycle. 
• Support onboarding and offboarding technology tasks, including equipment readiness and access changes. 
• Maintain device compliance through Microsoft Intune under documented standards. 
• Support Teams Rooms, office technology, and basic network troubleshooting. 

Qualifications

• A caring, service-oriented approach to internal support and security. 
• Clear, thoughtful communication with both technical and non-technical audiences.
• Ability and willingness to work on-site in JourneyTeam's Draper, Utah office on a regular basis.
• 1-3 years of experience in IT support, systems administration, help desk, infrastructure support, cybersecurity, or a related technical role. 
• Experience supporting Microsoft 365 environments and troubleshooting Windows devices and common business applications. 
• Working knowledge of Microsoft Entra ID, identity and access management, MFA, SSO, and access-control concepts. 
• Experience managing or supporting devices through Microsoft Intune or a comparable endpoint-management platform. 
• Strong problem-solving skills, sound judgment, attention to detail, and a commitment to documentation. 
• Ability to manage competing priorities, work independently, and follow through on commitments. 

Preferred Skills & Certifications (not required): 

• Experience with Microsoft Defender, Sentinel, Conditional Access, PIM, SSO/SAML application configuration, or automated provisioning. 
• Experience supporting SOC 2 compliance, audit evidence, policy administration, or security-control testing. 
• Knowledge of networking fundamentals and experience with UniFi or similar network-management platforms. 
• Experience supporting Teams Rooms or comparable conference room systems. 
• Preferred certifications include SC-300, MD-102, and SC-500. SC-900, MS-900, AZ-900, or related certifications are also valuable. 

Compensation

The base salary range for this role is $65,000 – $90,000 + performance-based bonus program. Eligibility and payout are tied to individual contributions, team performance, and company success.

Benefits

JourneyTeam offers a wide range of excellent benefits, including comprehensive healthcare and dental coverage, as well as a 401(k) with an approximate 4% employer match—with immediate vesting. We offer flexible time off and provide paid maternity and paternity leave. 

Additional perks include a monthly phone stipend (or the option to join our corporate phone plan) and a monthly gym membership reimbursement of up to $200. 

JourneyTeam is an Equal Opportunity Employer. This position is not open to C2C, H1B sponsorships, or third-party agencies. 

JOB CODE: 1000113