JourneyTeam is seeking an experienced and motivated Strategic Account Manager to join our Sales team. In this role, you will expand and create strategic relationships with customers, aiming to become their trusted advisor. You will manage a list of assigned customers - identifying and expanding opportunities, improving customer satisfaction, and building relationships across departments and the team. Key responsibilities include ensuring customers derive value from deployed solutions, understanding their business needs, developing relationships, driving sales cycles, presenting pricing, negotiating, and closing deals. Additionally, you will stay updated on technological solutions in this ever-changing landscape. We work mostly with small and mid-sized businesses with occasional enterprise entities. You will collaborate with sales engineers and partners while demonstrating leadership, ethical behavior, a strong work ethic, and collaboration.

About JourneyTeam: 

At JourneyTeam, our customers are at the center of everything we do. Our purpose as a company is to help others effectively use technology to create a positive, lasting impact on the world. With 30 years of technology experience, we are 100% focused on delivering Microsoft business applications and technologies that empower organizations to reach new heights of business success. We deeply understand the transformative value of Microsoft solutions and are dedicated to helping our customers unlock their full potential. Our experienced team specializes in driving success across Dynamics 365, Microsoft 365, AI and Copilot, Azure, modern data solutions—all leveraging Microsoft’s comprehensive security platform

Location: 

This is an on-site position with hybrid flexibility, we are located in Draper, UT.

Duties and Responsibilities:   

• Maintain up-to-date technical expertise in cloud solutions, particularly Microsoft offerings
• Analyze customer business processes to identify how our solutions can drive value
• Understand and quantify the problems customers are dealing with.
• Expand strategic relationships within existing accounts to uncover new opportunities.
• Ensure a high standard of client engagement and satisfaction.
• Generate new business opportunities within existing accounts to fuel the sales pipeline. 
• Conduct high-level technical conversations with Senior Executives in target accounts.
• Build trusted relationships with business leaders.
• Champion JourneyTeam’s solutions to position us as a trusted advisor.
• Achieve monthly quotas of qualified opportunities and closed business. 

Qualifications:   

• 3-5 years of experience in Account Executive or Account Management roles in the technology or professional services industry. 
• Proven track record of meeting or exceeding sales quotas.
• Excellent written/verbal communication skills. 
• Understanding of how businesses operate. 
• Highly motivated, driven and self-starting. 
• Eager to learn and receptive to feedback.
• Ability to work in a dynamic, team environment. 
• Ability to understand customer needs and meet those needs with a successful product sale. 
• Excellent time management/organizational skills. 
• Demonstrated accountability for personal and team goals.
• Experience selling cloud-based solutions, particularly Microsoft cloud technologies, preferred.
• Familiarity with Microsoft Dynamics 365 CRM, including its capabilities and use cases, preferred.
• You embrace and live the JourneyTeam Values below:  
  • A Caring Mindset  
  • Exceptional Performance  
  • Being OneTeam  
  • Making & Keeping Commitments  
  • Taking Ownership  
  • Effective Communication  
  • A Growth Mindset

Compensation: 

Base + Commission - $150,000 - $200,000 OTE   

Benefits: 

JourneyTeam offers a wide range of excellent benefits, including comprehensive healthcare and dental coverage, as well as a 401(k) with an approximate 4% employer match—with immediate vesting. We offer flexible time off, with employees averaging 3.75 weeks per year, and provide paid maternity and paternity leave.

Additional perks include a monthly phone stipend (or the option to join our corporate phone plan) and a monthly gym membership reimbursement of up to $200.

JourneyTeam is an Equal Opportunity Employer. This position is not open to C2C, H1B sponsorships, or third-party agencies.

This position is not open to C2C, H1B's or third-party agencies.  

JOB CODE: 1000061